Hospital ERP for Hospital Administrators
For BHA, MHA, hospital and healthcare management
Running a hospital in the hospital system: the departments day to day, medical records, billing and revenue, the referral programme and the reports behind decisions; then stores and purchasing, assets and maintenance, staff, attendance and payroll.
What you'll learn
The units follow the order the work is learned on the floor. Each task is shown on the real screens, then practised.
Part 1 · Running the hospital
Unit 1Getting started: the hospital at a glance
- Check today's front-office activity
- Review all tasks in the unit
- See headcount and turnover at a glance
- Keep an eye on purchasing
Unit 2Running the departments
- See the full day's queue
- Check admission requests
- Find an admitted patient
- Check ward occupancy
- Find a free bed
- Check today's theatres
- Follow surgeries in progress
- See the lab's workload
- Follow reports through to dispatch
- Check the pharmacy's day
Unit 3Medical records
- Review a patient's past visits
- Look up a previous admission
- Find a discharge summary
- Find a patient document
- Find or reprint a certificate
- Add a special note (patient alert)
Unit 4Billing and revenue
- Make a bill and take payment
- Add unbilled ward charges to a bill
- Collect an amount due
- Take more advance from an admitted patient
- Refund a cancelled appointment
- Print or share a bill
- Settle payments with an outside lab
Unit 5The referral programme
- Add a referring clinic
- Review a clinic's referrals and payments
- Approve a clinic's incentives
- Pay a clinic's settlement
Unit 6Reports for decisions
- Review the referral programme
- Run an asset report
- Run an HR report and export it
- Check attendance and absence trends
- Check payroll costs
- Find out who left and why
Unit 7Setting up the hospital
- Create a user role
- Set up branches, departments and designations
- Add blocks and rooms
- Set up clinic shift times
- Add a store
- Give someone access to a store
Part 2 · Support services
Unit 8Stores and stock
- Check what your store needs today
- Check stock and where it's kept
- Act on low-stock and expiry alerts
- Plan a refill and raise store requests
- Receive a supplier's delivery (GRN)
- Put received stock away
- Issue stock to a department
- Transfer stock to another store
- Correct stock after a count
- Move stock that's about to expire
Unit 9Purchasing and suppliers
- Add a supplier
- Compare suppliers' prices
- Turn store requests into purchase orders
- Ask several suppliers to bid
- Compare quotes and award an RFQ
- Raise a purchase order directly
- Follow up purchase orders
- Record a supplier's invoice
- Pay a supplier
Unit 10Assets and maintenance
- Check what needs attention
- Add a new asset
- Look up an asset
- Assign an asset to a person or place
- Schedule preventive maintenance
- Turn a breakdown ticket into a work order
- Sign off and complete a work order
- Approve a transfer request
- Add a calibration certificate
- Carry out a safety audit
Unit 11Staff, attendance and leave
- Add a new employee
- Open an employee's profile
- See today's attendance at a glance
- Check the week's attendance
- Plan the week's shifts
- Approve or reject a leave request
- Approve or reject a regularization request
- Approve or reject a shift change request
- Check for expiring staff documents
- Record an employee's resignation
Unit 12Payroll
- Run the month's payroll
- Check processed salaries and payslips
- Approve an advance salary request
- Approve a reimbursement claim
- Compare this month's payroll with the last
Unit 13Your own HR
- Clock in and out of your shift
- Check an employee's attendance
- Request an attendance correction
- Apply for leave
- Request a shift change
- Request overtime
Where it fits your syllabus
Each unit goes with a paper colleges already teach. Take it in the semester the paper is taught, so students practise on the hospital ERP what they study in class. Syllabi differ between universities: each programme here follows the one named. If yours is different, tell us and we'll map it.
BHARGUHS, Karnataka
- Semester IIIHospital Operations Management I (Clinical Services)Units 1, 2
- Semester IIIHospital Medical Records ManagementUnit 3
- Semester IVHospital Operations Management II (Non-Clinical Services)Units 2, 7
- Semester IVManagement Information SystemUnit 6
- Semester VHuman Resource ManagementUnits 11, 12
- Semester VFinancial Management in HealthcareUnit 4
- Semester VQuality in Health CareUnit 10
- Semester VIMaterial Planning & ManagementUnits 8, 9
- Semester VIMarketing Management in HealthcareUnit 5
MHAKUHS, Kerala
- Year 1General Management (incl. human resource management)Units 11, 12
- Year 1Hospital Administration IUnits 1, 2, 7
- Year 1Medical Records & Medical EquipmentsUnits 3, 10
- Year 1Operations Research (inventory models)Unit 8
- Year 2Hospital Administration II (incl. hospital information systems and ERP)Units 2, 6
- Year 2Hospital Economics & Finance; Management & Cost AccountancyUnit 4
- Year 2Materials Management & Total Quality ManagementUnits 8, 9, 10
- Year 2Marketing & Strategic ManagementUnit 5
MBA (Healthcare & Hospital Management)Jamia Millia Islamia
- Semester IFinancial, Cost & Management AccountingUnit 4
- Semester IHealthcare Marketing ManagementUnit 5
- Semester IHuman Resource ManagementUnits 11, 12
- Semester IIHealthcare Management Information System & Medical RecordsUnits 3, 6
- Semester IIIMaterials and Inventory ManagementUnits 8, 9
- Semester IIIManagement of Clinical ServicesUnit 2
- Semester IIIHospital Support and Utility ServicesUnits 7, 10
PG Diploma in Hospital and Health ManagementIGNOU
- Year 1MHH-101 Blocks 2-3: Human resourcesUnits 11, 12
- Year 1MHH-101 Block 4: Financial managementUnit 4
- Year 1MHH-101 Block 6: Logistics and equipment managementUnits 8, 9, 10
- Year 1MHH-102: Hospital services (incl. medical records)Units 2, 3
Practical pack for MHA, Year 2: Skill Development in Hospital Administration (Paper VII), with Hospital Administration II's HIS and ERP units. A 32-hour plan, and a skills checklist for each student, printed from your batch.
Putting it together
Enrol referring clinics
Three clinics have signed up to the referral programme. Add each from its enrolment form.
From: Clinic enrolment form · 3 records
Add new suppliers from their forms
Three suppliers have sent their registration forms. Add each one on the Add Supplier screen.
From: Supplier registration form · 3 records
Add new staff from their joining forms
Three new staff join next month. Add each one on the New Employee form from their joining form.
From: Joining form · 3 records
Running short of IV cannulas
The wards are running out of a basic item. Get stock in fast without cutting corners on quality or price.
10 scenes · 3 decisions
Payroll week: attendance that doesn't add up
Before the month's salaries go out, a missed punch, a leave request in a short week, and a payroll total that has jumped.
9 scenes · 3 decisions
A ventilator overdue for calibration
An ICU ventilator's calibration has lapsed, and the alerts show other equipment slipping too.
7 scenes · 3 decisions
A new clinic and its incentives
A clinic joins the referral programme, and its first month's incentives include referrals that never became visits.
6 scenes · 2 decisions
A bed crunch
Occupancy is at 96%, casualty is holding patients overnight, and tomorrow's surgeries have nowhere to go.
8 scenes · 3 decisions
The police ask for a patient's records
An officer arrives with a written request for the records of a road accident patient, a medico-legal case, and wants to take the original file.
8 scenes · 2 decisions
How you'll learn
This certifies that
has completed the course
and passed its assessment with
MedAuraYour Hospital ERP for Hospital Administrators certificate
Pass the assessment and claim it on the spot: graded O, A+ or A, with a number and a QR code an employer can check online.
Questions
How do I enrol?
Choose Enrol now, create your HospAux account (or sign in), and pay online. The course opens straight away, for six months.
Does my institute pay?
If you study in an institute's batch, join it with the batch code your college or institute gives you. Your institute may have its own rate for this course, or pay for it.
Do I need a teacher?
No. You learn, practise, take the assessment and earn the certificate on your own.
What happens after six months?
Your progress and your certificate stay with your account. Renew any time to carry on; the new months follow on.